ui3 blue iris download clip server problem

Solving the Mysterious Shut Down of Blue Iris When Using UI3: A Troubleshooting Guide

When you're enjoying seamless surveillance with your Blue Iris system, only to have it suddenly shut down when accessing UI3 after three months of successful operation, it can be frustrating and disconcerting. As a user, you want to know what's causing this issue and how to resolve it. In this article, we'll delve into the possible causes and provide suggestions on what to look for to get your Blue Iris system up and running smoothly again.

One possible cause of the shutdown is related to the video stream being lost or unavailable. When accessing UI3, you may notice an orange clock in the upper right corner with a message indicating that the video player is not available. This could be due to the service being disconnected or no longer operational. Another possibility is that the server becomes overloaded, causing the CPU usage to increase above 20%.

Another issue that users have reported is slow loading of alerts and clips using the Android app. In some cases, the app may only display one or two days' worth of clips before shutting down. This could be related to the BI machine's RAM usage, which might be maxed out.

To troubleshoot this issue, try restarting the Blue Iris system and see if it resolves the problem. If not, you can try accessing UI3 using a different network computer to rule out any issues with your local setup.

Some users have reported success by updating their Blue Iris software to the latest version. Additionally, checking for any updates to the Android app or the BI machine's operating system may also resolve the issue.

In some cases, the problem may be related to a specific clip or recording. Try deleting old clips and seeing if that resolves the issue. If not, you can try accessing UI3 using a different camera or setting to see if the problem persists.

Finally, it's possible that there's an issue with the sub-streaming function in UI3. When trying to access a quick preview clip, some users have reported that the app stalls and disconnects them. This could be related to the BI machine's CPU usage being maxed out or the server becoming overloaded.

In conclusion, when Blue Iris shuts down when accessing UI3, there are several potential causes and solutions to consider. By following these troubleshooting steps and checking for updates, you should be able to resolve the issue and get your surveillance system up and running smoothly again.

Ui3 blue iris download clip server problem